Koolabs Privacy Policy

Definitions

This Privacy Policy describes how Koolabs LLC and its affiliates collect and process your personal information through the https://koolabs.dev website, products, services, and applications (collectively “Koolabs” or the “Service”) that reference this Privacy Policy. By using Koolabs, you consent to the practices described in this Privacy Policy.

The Information We Collect

Personal Information (Personal Data) is collected and processed when you use the Service. This information can be divided into two general categories:

• Information you provide to us
• Information collected automatically

Information You Provide

We ask for and collect the below personal information when you use the Service. We process this information for the adequate performance of any contract between us and you, including but not limited to the Terms of Use. Without it, we may not be able to provide you with all the requested services and features of the Service.

Information Provided by You at Koolabs

We gather information that you directly provide to us. This occurs when you engage in interactive features of our Services, complete forms, conduct transactions, apply for job positions, communicate with us through third-party social media platforms, seek customer support, or interact with us in any other way. The types of information we may collect include:

• Your email address
• Any other details you voluntarily provide

To Send Periodic E-mails

We may use the information we collect from you when you register or use certain other site features. This might be for security reasons, to ask your opinion about the website, or to keep you updated on any changes to the services provided on the Website and our Services. We may also send periodic emails with news and Services updates or use this information to follow up with you following live chat or email.

Your Profile Information

• Name, first name, middle name
• Contact phone number
• Email address
• Goods delivery address
• Place of residence

Your Messages

We retain your messages in the ordinary course of providing our Service to you. We offer end-to-end encryption for our Service, which is on by default. End-to-end encryption means that your messages are encrypted to protect against unauthorized access by us and third parties.

Your Connections

To help you organize how you communicate with others, we may create a favorites list of your contacts for you. You can create, join, or get added to groups and broadcast lists, and such groups and lists are associated with your account information.

Information We Collect Automatically

There is certain information that we collect automatically as the result of your use of the Service or through the use of cookies and other web analytics services. This information generally includes:

• Usage Information – We collect information about your interactions with Koolabs, including the pages you visit, links you click on, and the time, frequency, and duration of your visits to the Service.
• Log Data – We automatically collect log information when you use the Service, even if you have not registered for an account or logged in. This includes your IP address, access times, browser type and operating system, device information, and the pages you’ve viewed or engaged with before or after using the Service.
• Cookies – We use cookies and other similar technologies to recognize your browser or device and provide and improve our Services.
• Location Data – When you use certain features of the Service, we may collect data about your general location (e.g., IP address).
• Device Information – We collect information about the devices you use, such as hardware model, operating system, IP addresses, cookie information, device settings, mobile device and advertising identifiers, browser type, language, battery level, and time zone.

Purposes of Using Personal Information

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Identification of the User
• Provision of personalized services
• Communication with the User, including sending notifications and processing requests
• Conducting statistical studies based on impersonal data
• Marketing actions, including offers to participate in promotions
• Distribution of advertising materials
• Resolving disputes and identifying problems
• Preventing prohibited or illegal acts
• Targeted advertising and mailing

Cookies and Other Identifiers

To enable our systems to recognize your browser or device and provide and improve Koolabs Services, we use cookies and other identifiers. You can manage browser cookies through your browser settings. Blocking cookies may limit some functions of the Service.

Transfer of User Information to Third Parties

Koolabs does not sell or transfer personal information of users to third parties, except as described below:

• Subcontractors: We engage other companies to provide services such as website support, payment processing, and customer service. Subcontractors may have access to personal information necessary for their tasks but may not use it for other purposes.
• Compliance with Laws: We may disclose information to comply with legal obligations or protect the rights and safety of Koolabs, its users, and others.
• Business Transfers: Information may be transferred in connection with mergers, acquisitions, or sales of the Service.
• With Your Consent: We will disclose information with your explicit consent.

Information Security

Koolabs maintains appropriate safeguards to prevent unauthorized access to your personal information. However, transmitting information over the Internet carries inherent risks. If your personal information is unauthorizedly accessed, we will notify you within 72 hours.

Updates to Our Policy

We may amend this Privacy Policy and will notify you of significant changes. Your continued use of the Service confirms your acceptance of the updated policy.

Age Restrictions

The Service is not intended for use by minors. We do not knowingly collect information from anyone under 18. If such data is identified, it will be deleted promptly. Users may need to provide proof of age to access the Service.

Final Provisions

Users may update their personal information or privacy preferences at any time through the Service. Personal data is stored until you stop using the Service or request its deletion. Deleted data may be retained for up to six months for legal and operational purposes.

Contact Information

If you have any questions or complaints about this Privacy Policy, please contact us at: